London Craft Week is hiring a Programme Manager

London Craft Week is hiring a Programme Manager

London Craft Week is hiring a Programme Manager to plan, coordinate and deliver London Craft Week 2017 programme of events.
Contract:  This is a 1 year contract starting 1st July 2016 until end of June 2017, with possibility of extension. 1 month probationary period. Freelance contract with possibility of it going to PAYE in near future.

Location: Central London

Reports to: COO

Job purpose: To plan, coordinate and deliver London Craft Week 2017 programme of events.

Salary and Hours: Hours of work will vary according to current priorities, but generally will be 40 hours per week to be carried out Monday – Friday, 9.30am – 5.30pm. Additional hours may be required as necessary for the successful performance of the job, especially in the build up to the week. No overtime rate will apply. Salary of £35,000.

About London Craft Week 2017

From 3 – 7 May 2017 the third edition will continue to showcase exceptional craftsmanship from around the world through a journey-of-discovery programme of over 200 events across the city, featuring hidden workshops and unknown makers alongside celebrated masters, famous studios, galleries, shops and luxury brands. The aim being to experience the magic of true creativity, see what real quality means, meet some of the world’s most respected makers and artists and even have a try.

London Craft Week is independent, not-for-profit and supported by founding partner Vacheron Constantin.


2015 programme- over 60 events

2016 programme- over 130 events

2017 programme- planning for over 200 events

About this role

We are looking for a dynamic and confident individual to be responsible for the delivery of LCW 2017 programme as well as additional events as necessary. The role has a variety of functions including event management, administrative and logistical functions, as well as creative or development opportunities for the right candidate. Responsibilities will include event production and management, volunteer recruitment and scheduling and website management.

The post-holder will be tasked with a number of changing responsibilities and will work with flexibility, energy and commitment. The ideal candidate will have a keen interest in the work of London Craft Week, and in the luxury, arts and culture sectors more broadly.

Key responsibilities

To work with the Executive Chairman, COO and Content Director to execute a balanced programme in line with the ambitions laid out in the vision.

To manage and be the main point of contact for all programme partners for both the public and collectors programme.

To ensure that all programme events meet the vision and criteria of LCW.

Agreeing and raising contracts for each partner.

Supporting partners with event planning and logistical advice when necessary.

Planning the schedule of events, agreeing dates and times with partners.

Responsibility for keeping the programme matrix spreadsheet up to date.

Working with the COO to monitor the budget for income generation through ticket sales and programme fees and to agree ticket costs accordingly.

To gather all detail, images and text from programme partners for the website and guide.

Work with the editor for the printed programme guide, being the main point of call for the content publication of the guide.

Responsibility for the programme pages of the website, ensuring all events are uploaded to the agreed deadline.

To manage the execution of the collectors programme of events, agreeing event details and supporting in delivery where necessary.

To co-ordinate editorial board meetings.

Volunteer management, including recruiting, communicating with, scheduling shifts for and managing a team of around 10 volunteers.

To manage the Programme Coordinator and oversee their workload.

To contribute to press and marketing work as required.

To contribute to evaluations and reporting to stakeholders and funders as required.

Ensure all partner details are logged on the CRM.

To ensure all risk and insurance documentation for each partner is up to date and compliant.

Event management during the week itself, hosting events where necessary.

Work on key associated projects LCW does which may fall outside of the May week.

Representing LCW as a senior member of the team where necessary

This job description is not exhaustive. The post-holder will be expected to adopt a flexible attitude to the duties, which may have to be varied subject to the needs of the organisation, and in keeping with the general profile of this post.

Essential skills and experience:

At least 3 years management experience with a track record in a similar event/festival environment with knowledge of event management process including; production, logistics, H&S, database management (pref salesforce)

An understanding and commitment to the vision and work of London Craft Week and a passion to play a key role in shaping and achieving the company’s success

A keen organisational sense with meticulous attention to detail

Ability to think and communicate clearly and solve problems effectively under pressure

Great interpersonal skills

Strong commercial awareness

Confidence communicating and working with people from a range of backgrounds and fields, within and outside the luxury sector

Microsoft Office competent

Good time management and the ability to work to deadlines and stay calm under pressure

Ability to balance a shifting work load even when time is short

Excellent written and oral communication skills with the ability to tailor writing for various purposes and to speak confidently and with authority to large groups of people

Flexibility to work on different projects and to work occasional evenings and weekends

Strong commitment to customer service

A focus on delivery with the ability to turn ideas into action.

To Apply

Please supply a CV of no more than two pages and a covering letter explaining in no more than 500 words how your skills and experience match the requirements of this role. Electronic applications should be sent to Tamsin Casswell at with both documents in one file named with your full name.

Closing date for applications: 10 June

1st Interviews to be held:  15 June

2nd Interview to be held week of: 20 June

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